![]() Please refer to our Shipping page for more details.In these cases we will contact you to confirm before the order is shipped out. Additional freight charges might apply. ![]() *Note: Please note that certain heavy and bulky items over $499 might not be available for Free Shipping.Time frames for delivery may alter due to circumstances beyond our control, such as, but not limited to, supplier stock levels.*Note: Some products may take longer to despatch, as they are custom order in items and are warehoused interstate with our suppliers.All orders are traceable and are sent with either Direct Freight Express, Australia Post, Couriers Please, Startrack Express or Toll Express.For more information on products and delivery, please contact us. If there is a stock availability issue on certain products in your order, you will be contacted and alerted to the status of your purchase.We do ask that you allow 7-10 working days for delivery, however in most cases orders are delivered within Metro Areas within 2-5 working days. Depending on order time, most orders leave our warehouses within 2-5 working days of receiving the order.Please supply an address where someone can sign for the parcel. ![]() NOTE: All Australian Courier charges allow for Only 1 Attempted Delivery per order. All orders will be shipped as ATL (Authority to Leave) at the premises.We use Direct Freight Express, StarTrack Express, Toll, Couriers Please and Australia Post for shipping items, depending on your location and the item being shipped, at our discretion.Orders can't be delivered on weekends, public holidays or after business hours. All deliveries are made during weekdays only, during normal business hours (9am to 5pm).If an order can't be delivered by the courier due to an address issue and is returned to us, we will require an additional payment for reshipping the item(s).Buyers living in remote areas such as farms, islands, mining camps, small towns, or out-of-towners, etc may need to collect from their nearest freight depot as we can't guarantee door to door delivery in each case.To be on the safe side it is best to order at least 10 working days before an item is needed. If an item is needed for a specific date, please check with us first. While we strive to have orders despatched within 2-5 working days, some items can take a little longer due to interstate warehouse locations and delivery times. Delivery times may vary, especially during peak periods.At the moment we are unable to ship any items Internationally.Unfortunately we are unable to offer pickups.Unfortunately we are unable to ship Large or Bulky items to PO Boxes.*Note: Please note that certain heavy and bulky items over $499 might not be available for Free Shipping.In these cases we will contact you regarding the order and either cancel it or send to an alternative address if possible. Please note that heavy and bulky items ( some seats, large anchors, consoles, rope, chain etc ) have shipping limitations and can't be sent to any islands ( 2899 - Norfolk Island, 4875 - Thursday Island, 6798 - Christmas Island, 6799 - Cocos island ) or remote areas such as NT, WA, TAS, regional or far Nth QLD.Remote areas might incur additional charges, in these cases we will contact you.Free Shipping excludes certain heavy and bulky items over $499.WARNING: Cancer and Reproductive Harm - FREE SHIPPING on all orders over $499* within Metro Melbourne, Sydney, Brisbane, Adelaide. Click here to see our Standard Shipping Policy Alaska and Hawaii orders please add 1 additional warehouse processing day. If a product is needed by a specific date we strongly recommend you reach out to our Sales team (1-80) to verify shipping timeframes.Ĭanadian orders please add an additional 14 business days for processing and shipping. Delays in both material, production and shipping timeframes by manufacturers can vary without advanced notice and while we do our best to keep "Ships: In" timeframes up to date we may not always be able to do so due to a variety of factors. ![]() IMPORTANT: Please note that these timeframes are estimates only based on the latest information provided to us by the manufacturer/supplier. Please see the "Ships: In" information located within the main product description to the right of the product image and below the ADD TO CART button for that particular product's "Ships: In" timeframe. This is the number of business days (typically not including the day the product was ordered) that must pass before the item begins the shipping process. Please be aware that all products have a production or warehouse lead time.
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